FAQ

Direct Billing Accepted

Chiropractic FAQs

For your initial visit, you should bring or wear loose fitting clothing. We will be examining the part of your body that hurts and occasionally will look at other structures around the painful area. You should also bring your medicare card so that we can view any relevant previous medical tests such as X-rays or bloodwork that may be relevant to your health. If you have extended health care coverage, please bring your insurance card with you so we can direct bill.

Sometimes - in the case of a traumatic accident such as a fall, we may want to send you to another facility to make sure none of your bones are broken, or to rule out any other conditions. We do not take X-rays at our clinic, and they are not necessary to start a chiropractic treatment plan.

No. A chiropractor is trained and educated as a “Neuro - Musculoskeletal Expert” meaning we understand systems involving your nerves, muscles, bones, and joints throughout your body. We do have extra training in the spine, but that is not our only focus.

No you do not need a doctor’s referral. You can book directly online or by calling - no need for a doctors referral. However, check with your insurance provider to see if they need a doctors referral for reimbursement of services cost.

Dietetics FAQs

Dietitians focus on individualized nutrition support based on your needs and your life. They do not necessarily provide structured meal plans because these are not customized for your needs. Rather, they will work with you to help you develop a meal plan that works for your needs and your life.

A Dietitian is a regulated health professional who has completed a University Degree in nutritional sciences and who has done further clinical training under other Dietitians for a minimum of 1 year. A nutritionist may be a Dietitian or they may be an unregulated person who has no formal education in nutrition. It's always best to make sure you check on the credentials of a provider with whom you want to work with. Our Dietitian at The Wellness Zone is a Registered Dietitian who is registered with Nova Scotia Dietetics Association.

No you do not need a doctor’s referral. You can book directly online or by calling - no need for a doctors referral. However, check with your insurance provider to see if they need a doctors referral for reimbursement of services cost.

As a Dietitian, I am equipped to help you with a wide variety of health conditions including diabetes, irritable bowel syndrome, inflammatory bowel disease, celiac disease, high blood pressure, high cholesterol and so much more. Additionally, as a dietitian I can support you in achieving healthier eating habits and a better relationship with food. I am here to personalize the evidence based nutrition resources for your needs.

CDE stands for Certified Diabetes Educator. These credentials are used by health care professionals who have specialized in diabetes care. In order to use these credentials, you must have written and successfully passed a national exam by CDECB and renew these credentials every 5 years.

Acupuncture FAQs

No, you do not need a doctor's referral. You can book directly online or give us a call. However, check with your insurance provider to see if they require doctor's referral for reimbursement of services cost.

Acupuncture is a form of holistic medicine within traditional chinese medicine in which it considers many aspects of an individual - muscles, joints, nerves, the human body as a whole! Our aim as practitioners is to be of benefit by effectively treating the related "meridians" and/or trigger points.

A modality where fire stimulates a suction creating decompression in the myofascial tissues. This is a painless and mild "bruising" or redness that appears overs areas of broken down stasis. Cupping therapy is recognized by many cultures throughout history for its therapeutic efficacy.

Gua sha is a skin scrapping therapy which may be used to move qi and reduce blood stasis. It brings blood and qi flow to the surface - it shares many of the same benefits as cupping. It hosts beneficial effects of musculoskeletal pain.

Typically, the use of smaller diameter needles (0.20-0.25) with lengths from 15mm to 50mm. The size of an average  acupuncture needle is slightly larger than a strand of hair but a quarter of a sewing needle. Acupuncture should not be painful and patient comfort is the ultimate goal.

Massage Therapy FAQs

No, you do not need a doctor's referral. You can book directly online or give us a call. However, check with your insurance provider to see if they require doctor's referral for reimbursement of services cost.

No, patient comfort is always our goal. Massage therapy may be received over clothing such as athletic wear, but massage is always best received directly on the tissues. Please talk to your massage therapist if you have any concerns about disrobing for your appointment.

Depending on your mobility, we may assist you on and off the table as needed. There are many alternatives to receiving massages such as side lying, face down, in a chair or semi-seated positions. If you have any concerns, please contact the clinic directly.

If you prefer a silent appointment, please do not hesitate to let your massage therapist know. We can accommodate silent appointments if preferred.

At The Wellness Zone, our practitioners are trained to discuss treatment plans to suit you best. There are many variables for frequency and durations of care, as well as co-managing your conditions with other practitioners at The Wellness Zone.